Shipping Policy
Welcome to Physio Painter (“we,” “our,” “us”). This Shipping Policy explains how we process, ship, and deliver orders placed on our website physiopainter.com.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- In case of high order volume, processing may be slightly delayed.
Shipping Methods & Delivery Time
We offer shipping through trusted logistics partners.
- Standard Shipping: 3–7 business days
- Express Shipping (if available): 1–3 business days
- Delivery times may vary depending on your location and external factors such as courier delays or weather conditions.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your shipment through the courier partner’s website.
Delivery Issues
- Ensure your shipping address and contact details are accurate.
We are not responsible for delays caused by incorrect address details. - If delivery fails due to unavailability, re-delivery may depend on the courier’s policy.
International Shipping (If Applicable)
- Delivery time may vary depending on the destination country.
- Customers are responsible for any customs duties, taxes, or import charges applicable in their country.
Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging.
- If your package is lost in transit, we will coordinate with the courier partner to resolve the issue.
Changes & Cancellations
- Orders can only be modified or canceled before they are shipped.
- Once shipped, cancellations are not possible.
Contact Us
If you have any questions about shipping:
Physio Painter
Website: physiopainter.com
Email: support@physiopainter.com